Privacy policy
Custom Vinyls is committed to protecting your privacy. We store the information that you have provided when completing an application form from our website to allow us to process your order. Such contact details and data may be used to contact you with any enquiries regarding this transaction. We will never sell, trade or rent your personal information to others. From time to time, we may contact you for promotional purposes relating to Custom Vinyls.
We regularly review our policy in regards to personal data collection and processing in order to remain compliant to the General Data Protection Regulation (GDPR).
We only hold client’s personal data for the primary purpose of our business, and any data processing is solely to carry out the primary purpose of our business, e.g. it is necessary to carry out the sales contract. As such, we use client’s data in ways they would reasonably expect and which have a minimal privacy impact, and to the benefit of the client.
Personal data is held on accredited secure cloud-based servers, and not shared with third parties outside of our primary purpose (e.g. only Courier companies & Customs authorities as applicable for delivery purposes).
By providing your personal data you have consented for this data to be used solely in our primary business purposes. Personal data is not passed onto any third parties (other than courier and/or Customs authorities or similar business activities concerning our primary purpose). Your personal data is not used in any automated decision making process.
Right of access: you have the right to obtain 1) confirmation that we are processing your data; 2) access to your personal data; and 3) other supplementary information. We will provide this free of charge by means of email within 28 days from receiving the request. On occasions, we may charge a ‘reasonable fee’ when a request is deemed to be manifestly unfounded or excessive, particularly if it is repetitive and we have previously responded to the request.
Right to rectify your data: We will rectify any inaccuracies or incomplete data on your request within 28 days.
Right to erasure of data: Clients have the right to request erasure of personal data upon completion of the sales contract, we will respond to your request within 28 days.